All Systems Operational

About This Site

Welcome to Electric Fly's status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report major outages to this status page. However, issues affecting a small number of customers are reported directly to affected customers in MyElectric Fly (https://my.kinsta.com). If you're experiencing an issue you do not see reported on this page please log into MyElectric Fly to view any alerts our team has added to your account.

MyElectric Fly ? Operational
90 days ago
99.98 % uptime
Today
Electric Fly.com ? Operational
90 days ago
100.0 % uptime
Today
Electric Fly support system ? Operational
90 days ago
100.0 % uptime
Today
MyElectric Fly analytics servers ? Operational
90 days ago
100.0 % uptime
Today
Electric Fly CDN ? Operational
90 days ago
99.98 % uptime
Today
Electric Fly DNS ? Operational
90 days ago
100.0 % uptime
Today
Affiliate Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Belgium (BE) data center ? Operational
90 days ago
100.0 % uptime
Today
Eemshaven (NL) data center ? Operational
90 days ago
100.0 % uptime
Today
Finland (FI) data center ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt (DE) data center ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) data center ? Operational
90 days ago
100.0 % uptime
Today
Iowa (US) data center ? Operational
90 days ago
99.94 % uptime
Today
Jakarta (ID) data center ? Operational
90 days ago
100.0 % uptime
Today
Las Vegas (US) data center ? Operational
90 days ago
100.0 % uptime
Today
London (UK) data center ? Operational
90 days ago
100.0 % uptime
Today
Los Angeles (US) data center ? Operational
90 days ago
100.0 % uptime
Today
Montreal (CA) data center ? Operational
90 days ago
100.0 % uptime
Today
Mumbai (IN) data center ? Operational
90 days ago
100.0 % uptime
Today
Northern Virginia (US) data center ? Operational
90 days ago
100.0 % uptime
Today
Oregon (US) data center ? Operational
90 days ago
100.0 % uptime
Today
Osaka (JP) data center ? Operational
90 days ago
100.0 % uptime
Today
Salt Lake City (US) data center ? Operational
90 days ago
100.0 % uptime
Today
São Paulo (BR) data center ? Operational
90 days ago
100.0 % uptime
Today
Seoul (KR) data center ? Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) data center ? Operational
90 days ago
100.0 % uptime
Today
South Carolina (US) data center ? Operational
90 days ago
99.94 % uptime
Today
Sydney (AU) data center ? Operational
90 days ago
100.0 % uptime
Today
Taiwan (TW) data center ? Operational
90 days ago
100.0 % uptime
Today
Tokyo (JP) data center ? Operational
90 days ago
100.0 % uptime
Today
Zürich (CH) data center ? Operational
90 days ago
99.9 % uptime
Today
Outbound Email System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Resolved - This incident is now resolved and outgoing email is now functioning normally.
Aug 5, 05:37 UTC
Update - We are continuing to investigate this issue, emails sent from MyElectric Fly are not currently affected.
Aug 5, 04:16 UTC
Investigating - We are currently experiencing a service disruption issue with our email service partner, SendGrid. This can affect Electric Fly customers sending emails from their sites, as well as emails sent from MyElectric Fly. We apologise for the issues and will update you as soon as new information is available.
Aug 5, 03:30 UTC
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - We're happy to report that SendGrid has marked this issue as officially resolved. Delayed mail has been dequeued and all impacted services are up and running again.
Jul 28, 22:11 UTC
Monitoring - SendGrid has resolved the issue, and are currently monitoring the situation. We will post a final update once the issue is marked fully resolved. Thank you once more for your patience!
Jul 28, 19:43 UTC
Identified - SendGrid has identified the issue affecting some of their infrastructure, and are working to fully resolve it. We are seeing that sending and receiving emails is working as expected. We'll provide an update once SendGrid has confirmed the issue is fully resolved.
Jul 28, 19:11 UTC
Update - SendGrid are continuing to investigate the issue. Although there may be delays in emails being delivered, they will still arrive. We will provide further updates as they become available. Thank you for your continued patience!
Jul 28, 16:51 UTC
Update - Our email service partner, SendGrid, is continuing to investigate this issue. Thank you for your continued patience! We will provide further updates as they become available. Our apologies for any disruptions this may cause!
Jul 28, 15:03 UTC
Update - Our email service partner, SendGrid, is continuing to investigate this issue. We will provide further updates as they become available.
Jul 28, 13:45 UTC
Investigating - Our email service partner, SendGrid, is currently experiencing a service disruption. This can affect Electric Fly customers sending emails from their sites, as well as emails sent from MyElectric Fly. We apologise for the issues and will update you as soon as new information is available.

Sendgrid is reporting this incident on their Status page here:
https://status.sendgrid.com/incidents/c2k6nqpr9t7p
Jul 28, 13:12 UTC
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.